She's Like a Cat in the Darkness

Well this weekend was a bitch. I was yelled at more than usual by customers. Granted half of my job is to be yelled at by customers for other people's mistakes and be able to handle it in a professional way, but these past few days were too much. I don't know what my cashiers were doing to piss people off but they were doing a good job at it and I was getting all the heat for it. Usually I'm able to do what I do best, remember to smile no matter how angry or upset I get, but sometimes I can't. My meds make it hard to not show my emotions and being called a stupid blank blank blank retarded blank blank by customers can really get me fired up fast. I decided to edit what they really say...I don't know why...I guess just so I won't get mad now thinking about it. But I'm usually called a slur of curse words with stupid or retarded in the middle of it. How do I earn this title from them when I'm not even the one who messed up? Its very frustrating. The worst part is trying to respond to them in a calm manner when really I'd love to reach over and smack the hell out of them.

At least my boyfriend works in the same department so I always have someone I know will stand up for me when customers get too carried away with the yelling. I think I scared the poor boy yesterday. I was getting pushed too far by one customer who kept trying to get in my face. She used to work there about a year ago as one of my cashiers and was fired because she was always making customers angry because she has a bad attitude. Clearly she's not improved on that much. But I finally snapped and went off on her and my boyfriend had to come get me and then my store manager stepped in. He took my side in the argument and picked up where I left off. It was more of a tag team effort to get her out of the store. I'm pretty sure she's not allowed to come back. I try my best not to get shady with the customers and lose my temper but the good news is I never get in trouble when I do. Usually if they have pushed me that far its because they are crazy and security has to remove them from the building. Don't forget by the way I work in a grocery store....and yes to some people life's biggest battles go down there. Its freaking ridiculous. And slightly depressing.

I'm so tired of having people throw cheese balls, hand soap, pens, keys, or any other item within their reach at me. These are grown people too and they can't even settle a problem by talking calmly but by throwing items like a child in a tantrum. They are just making me tired.

But hopefully over the next few days I will get to deal with them less. Tonight I just get to chill as a cashier so I don't have to deal with as many shitty people. The next two days after that I get to hide in the office. Yay. Plus this Saturday I get the day off! Its a rare thing. I'm dragging my bf to Indy to watch winter guard. Isn't he lucky? lol. I haven't been able to go to any this year though so I'm excited to finally be able to catch one and its going to be finals so that's even better. Now if I can just get to the weekend without killing a customer...

And then she is the darkness...